Leading Change
December 21, 2020
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“My confidence has grown so much over the past 12 months working with Penny. I have developed range in my management style to be more empowering for my staff. I listen more to them and I welcome their feedback. These days I even accept compliments! This has resulted in slower turnover of managers, who are staying in their posts longer. I found the coaching focused, motivating and enabling. The time for reflection in coaching sessions is so important, not only for developing one’s own resilience in a very demanding job – but also to keep on learning from experience – even as a very experienced leader and manager.”
Cecilia Ileyemi
Safeguarding Children’s Service Manager, Hertfordshire County Council, 2015
“I started working with Penny just as I had moved into a new, more challenging role after several years in an area where I was experienced and established. Needless to say, I was keen to gain credibility in my new role quickly – but I was also a little lacking in confidence as I was way out of my comfort zone. Penny supported me not just in gaining the confidence I needed in the short term – but also in realising my potential for the longer term. Penny’s style is to listen and empathise whilst at the same time challenging almost without you even noticing. Her skill in reflecting back to me my own thoughts and observations with a positive and motivational spin was, I think, what really helped me to move up into the higher gear that I needed to be successful in my new role.”
Davina West
Fleet Business Development Manager, ŠKODA UK
Having decided to take the significant step of resigning from a job that I was not enjoying, Penny helped me to evaluate options for the critical next step in my career. This included considering the implications – both personal and professional – of either seeking another employed role or setting-up my own business. Penny’s style is supportive and warm, matched to an ability to ask carefully considered and incisive questions. She helped me greatly to better understand what’s important to me, providing a framework against which I have been able to plan my route forward. A hugely valuable process.
Tim Pugh
CEO, Automative Industry
